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Dentrix Customer Service Plans

Get more out of your Customer Service Plan

Henry Schein Practice Solutions is continually expanding the services that we provide to serve our customers in an exemplary manner. When your Henry Schein Practice Solutions system is kept up-to-date with the latest enhanced version of the OMSVision core software or add-on modules, and with Customer Service Representatives at your fingertips to answer your important questions, you and your staff are free to provide world-class care to patients. Henry Schein Practice Solutions offers powerful options to maximize practice education and drive profitability with flexible, customized service plans.

Features At–A–Glance:

  • Unlimited Call support
  • Unlimited Click-to-Chat and Click-to-Call
  • Unlimited online customer service
  • Annual software upgrades (Relying on enhancement requests from our users - omsvision.uservoice.com)
  • Quarterly newsletters
  • Eligibility for beta releases and special pricing
  • First notification for new features
  • Eligibility for certification via the OMSVision Expert Series, and associated discounts


Pricing
OMSVision Service Plans are available to our existing customers as either yearly or monthly contracts. Please contact us for pricing.

Unlimited Technical Assistance
Whenever you or a member of your team needs assistance to accomplish a critical task, we're only a phone call away. We have answers and solutions, and we're reachable via chat or phone.

Annual Upgrades
We strive to provide our customers with significant upgrades every year. We send these upgrades directly to your practice, as they become available, and make smaller component upgrades available online. Future versions of OMSVision are already being tested which will enhance your professional image and keep your practice innovative.

OMSVision Mobile
Now when you leave the office, you can be just seconds away from seeing the information that drives your practice. OMSVision Mobile gives you fast, secure access to patient details, appointments, medical alerts and prescriptions. Designed to access the latest version of OMSVision, OMSVision Mobile runs on the most popular smartphones and mobile devices, including BlackBerry®, iPhone™, iPad™, Palm Pre™ and Android™.

Get Certified to Make A Difference In Your Office: The Expert Series
Your OMSVision Training team hosts seminars for the OMSVision community in an effort to provide you with a low-cost, convenient way to grow your OMSVision knowledge. The Expert Series is a hands-on training opportunity to certify your staff members on how to maximize OMSVision for efficiency and profits. We dive deep into OMSVision for three days with famous OMSVision rock star Daniel Wilkinson, well-known for sharing the secrets and shortcuts that ensure optimal, visible gains in practice efficiency. Not only that, with a certified OMSVision Expert on staff, your practice receives exclusive discounts, benefits and offers only available to our certified Experts. Click here to see upcoming dates and learn more..

And More!
We are continually adding value, discounts, and privileges to the OMSVision customer service plan. As new products and services become available, we work to make sure our valued customers receive special consideration. Our goal is to help you maximize your investment.