HOME > SUPPORT > SYSTEM REQUIREMENTS
It is important that you pay careful attention to our hardware specifications (PDF).
Installing Henry Schein Practice Solutions under standards below those we have designed
the program for, will result in either poor performance or instability of your computers
and network. Hardware should be purchased from a quality minded, local vendor. We
will work with anyone you select. A word of caution: Computer hardware is a buyers
market today. We caution you, however, to consider that all hardware is not of the
same quality. Many of the commercially available computers are not of sufficient
quality or reliability to run your office. Often these companies can offer you systems
with great specifications for unbelievable prices; the problem is -- like with everything
else -- you get what you pay for. Many of these systems are able to be sold inexpensively
to unsuspecting buyers who believe that all computers with equal specifications
are equal in quality. Remember that the goal is not necessarily to save a couple
of hundred dollars but for the systems you buy to service your office rapidly and
reliably; down time will quickly eliminate the price points you achieved in buying
cheap hardware.
Our customer support group is focused on your success, and provides assistance for
all of the Henry Schein Practice Solutions products.
If you have an urgent support need, please call our support line and leave a message.
We do our best to respond to urgent requests.
Customer Support: 1-800-323-3370
Hours: Monday through Friday, 8:15 a.m. to 7 p.m.,
Eastern Standard Time